The Company
About Us
History
Board of Directors
Human Resources
Financial Data
ISO
Products
Polymers
Agrochemicals
Industrial Chemicals
Food Ingredients
Cosmetics
Services
Logistics
Distribution
Technical Services
Wire & Cable Project Development
Sustainability
Code of Conduct
Sustainability
News
Contact
Athens
Athens
Sofia
Bucharest
Belgrade
Mon - Fri 09:00-18:00
(+30) 213-0880300
Mon - Fri 10:00-18:00
+359 2 49 49 386
Mon - Fri 10:00-18:00
+40 (0) 31 433.66.30
Mon - Fri 10:00-18:00
+381 62 222 423
info@afco.gr
The Company
About Us
History
Board of Directors
Human Resources
Financial Data
ISO
Products
Polymers
Agrochemicals
Industrial Chemicals
Food Ingredients
Cosmetics
Services
Logistics
Distribution
Technical Services
Wire & Cable Project Development
Sustainability
Code of Conduct
Sustainability
News
Contact
Customer Saisfaction Questionnaire
ΕΡΩΤΗΜΑΤΟΛΟΓΙΟ ΙΚΑΝΟΠΟΙΗΣΗΣ ΠΕΛΑΤΗ ΚΑΙ ΣΥΝΕΧΟΥΣ ΒΕΛΤΙΩΣΗΣ ΕΝ
"
*
" indicates required fields
Email
*
Name
*
Sector/Activity
*
Address
*
Phone
*
Signature Person Name
*
Signature Person Position/Role in the Company
*
Rate our Company (scale from 1 to 10), in relation to the following criteria
PRODUCTS - SERVICES
Reliability of Products - Services
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Reliability of Company Services
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Quality of Company's Subcontractors Warehouse Services
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Quality of Company's Subcontractors Transportation and Delivery Services
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Products - Services Prices
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Products - Services Availability
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Products - Services Range
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SERVICE - SUPPORT
Delivery Time
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After-Sales Services and Support
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Provision - Availability of Necessary Documents
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Payment Terms - Financial Policy
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Time of Correspondence Under Urgent Situations and Demands/Orders
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10
Technical Knowledge - Experience
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Technical Support and Procedures
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Potential Claims/Complaints Handling - Time od Completion
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Communication with Company Representatives
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COMPANY’S POLICIES
Compliance with ISO 9001 Standard in Quality Management
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Company Cooperation with Certified Warehouses According to the Materials (Food, Hazardous, ETC)
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Company Policy to Comply with the International Labor Organization (ILO) Guidelines and National Legislation on Health and Safety at Work
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Company Policy to Combat any type of Discrimination (gender, race, sexual orientation, etc)
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10
Company Policy to Adopt ESG Criteria in Accordance with new Sustainability Standards
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10
Fill in the following questions with description:
What was the reason why you have decided to cooperate with our Company?
Do you have any complaint concerning our cooperation?
Do you have any remarks/reccomendations to point out to us where we can improve?
Will you cooperate with our Company again?
Yes
No
